Facebook is heating up the social media competition with a bevy of new updates. At the F8 Facebook Developers Conference, CEO Mark Zuckerberg and the social platform’s executives revealed what users and techies could look forward to from the network in the near future.
One of the updates will allow Facebookers to track their online shopping and communicate with the retailers. When purchasers buy something online, they can opt for updates via Messenger and converse with the seller. “With Businesses on Messenger, people can have rich and personal conversations with businesses,” according to the Facebook blog. “For example, after purchasing something from a website, people can choose to receive updates in Messenger and continue their conversation with the business in the app.”
Instead of multiple emails updating customers with the details of their orders, Messenger will communicate all information and give customers the option to adjust their order, ask questions and more, simply by responding to the business just as one would in a text exchange with friends.
What are your thoughts on the upcoming feature? Would you track your online shopping via Facebook, or would you rather keep things the old fashioned way? Tell us below, or weigh in on Twitter, @BlackEnterprise, using the hashtag #SoundOff.